Contact Us

Have a question regarding Mother Nature Pet Products or any of our natural pet foods? Looking for a retail store in your area that carries Innova, EVO, California Natural, HealthWise or Karma Organic pet food? Contact Natura and we'd be happy to address any issue you have. Other than manufacturing healthy pet food, talking about pet nutrition is what we love doing most of all!

Our Mailing Address

Natura Pet Products
PO Box 271
Santa Clara, CA 95052-0271
USA

Need to speak to a real person?

(408) 261-0770
(800) 532-7261

custserv@naturapet.com

For general inquiries, including product feeding, storage, expiration dates, retailer locations and distributor information, our hours are 8 a.m. – 5 p.m. (PT).

For technical service questions, including product quality and performance issues, nutrition questions and ingredient information, our new hours are 8 a.m. – 2:30 p.m. (PT)

Contact Us Online

The people of Mother Nature pride themselves on outstanding customer service. Completing this contact form will help us respond quickly to your request while building a library of common questions to help us improve our Web site.

Natura Pet Products is not offering samples at this time. Due to the overwhelming number of requests for coupons, fulfillment of coupons may take longer than the usual 3-4 weeks.

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©2008 Natura Pet Products, Inc. Terms of Use Privacy Policy Employment Opportunities Sitemap Customer Service Questions: 800-532-7261

For general inquiries and retailer information, our hours are from 8 a.m. to 5 p.m. (PT).

For product quality/performance issues or nutrition/ingredient questions, our new hours are from 8 a.m. to 2:30 p.m. (PT).